FREQUENTLY ASKED
  • What platforms do you offer your sample libraries for?
    • Rich Redmond's Modern Country Drums is available for the free Kontakt Player 5 engine as well as Steven Slate Trigger 2.​
    • All other libraries are available for the full version of Kontakt 5, Steven Slate Trigger 2, and as watermarked audio files.
  • How do I activate my libraries once downloaded?
    • To activate Rich Redmond's Modern Country Drums is activated by Native Instrument's Native Access. Simply enter the serial number we provide you and you are good to go! For Trigger, no serial number is required.
    • All of our other libraries are uniquely watermarked files, no serial numbers required!
  • My download keeps failing, what should I do?
    • Generally this only happens with Windows users using non-64 bit unarchiving utilities. We recommend the free 7zip​ to allow for Windows to unarchive files larger than 4GB.
  • My Kontakt libraries tell me audio files are missing or asking me to search for the location of samples.
    • 99.9% of the time this is caused by moving the library after it has been installed through Native Access. Perform a Batch Resave in order to tell Kontakt where the samples are located. This will only have to be done once, unless you move your libraries in the future​.
  • What future instruments will you offer?
    • We have plans to release many instruments in the future, all within the Nashville Sound. Our team is busy recording and editing new releases so check back often!​